Why users fail • Why coaches can’t scale

The biggest competitor is not another app — it’s inconsistency caused by fragmentation.

The same pattern appears across wellness: people know “what to do”, but fail to sustain behaviours without prompts, feedback, and social accountability.

User problem: Lack of structure & prompts

Behaviour science models (e.g., Fogg Behavior Model) show behaviour happens when Motivation, Ability, and a Prompt converge. Most wellness programs miss structured prompts and reduce friction. [R8]

Personalization gap: Feedback matters

Research on internet-delivered weight loss interventions indicates personalized feedback improves effectiveness compared to no feedback. This supports building coach feedback loops into the platform. [R9]

Engagement gap: Community & social support

Multiple reviews examine social-support/online interactions and their relationship with weight loss attempts, suggesting social support is a key mechanism. This supports a community layer, not just tracking. [R10]

Coach problem: Lost leads and manual operations

Coaches often run on WhatsApp + calls + spreadsheets: leads leak, follow-up is inconsistent, and revenue is limited by the coach’s time. A unified CRM + automation layer directly fixes this.

References used on this page

  1. [R8] BJ Fogg Behaviour Model (B=MAP)
  2. [R9] Systematic review/meta-analysis on internet delivered weight loss interventions w/ feedback
  3. [R10] Review work on social-media/social support interactions in weight loss attempts
Full links are listed in Sources.